These are your rights and obligations in the municipality's reception centre
If you have fled from Ukraine, you often live in a municipal reception centre. As a resident there, you are entitled to various forms of help. Each municipal reception centre also has house rules you have to follow.
You have rights in the reception centre
If you are a Ukrainian living in the Netherlands in the municipality's reception centre, you have rights and obligations. Here is what you are entitled to:
Shelter
Money from the municipality if you have no income of your own
You are also entitled to healthcare and insurance in the Netherlands
The rules of the reception location will be given to you by your location manager
Every reception location has house rules. You will be given these rules when you arrive at your reception centre. Rules that apply at many locations include:
No drugs
No alcohol
No weapons
No violence against fellow residents
No noise after 22:00 in the evening
Help with cleaning
Listen to staff
Did you not receive the rules when you arrived at your location? If so, ask the manager at your reception centre what the rules are.
If you do not follow the rules in the reception centre, the municipality can take action
It is important that you follow the rules. Are you not following the rules of the reception centre? Then measures may follow. You may receive a warning or be transferred to another reception location. If you do not comply with the rules after the 2nd warning, the municipality may intervene.
The municipality can limit or stop your rights in the reception centres for various reasons:
If you received a place in a reception centre or a home somewhere else
If you leave the reception centre for good
If you are away from the reception centre for more than 28 days a year, without reporting this to the municipality
If you break the house rules